Healthcare Advocates – Get Answers, Get Support
Many organizations and individuals are concerned that they are overpaying medical claims, but simply don’t know where to start. Perhaps you feel that a coverage claim has been incorrectly denied and you need answers. For employees, it’s difficult enough to be sick – but to be sick and to navigate the confusing healthcare landscape can often be extremely daunting. Overwhelmed HR departments don’t have the time or the desire to manage these issues.
Should you or a family member face a serious medical condition or a catastrophic claim, let BlueBack step in and help with our Healthcare Advocate Analysis and Support. We will verify that the coverage owed to you under your healthcare plan is being delivered. When disaster strikes, BlueBack is able to help employees, employers and HR departments to understand billing issues as well as to facilitate resolution. We interface with healthcare providers directly as your advocate and partner, resolving claims and billing problems for both your health and your peace of mind.
“At BlueBack, we know firsthand what happens when an employee of one of our clients is faced with a serious medical condition,” says Eric Thompson, Principal. “In between dealing with an emotional situation and understanding treatment opportunities, they are also worry about whether or not their health insurance is going to pay the bills. In a split second the focus turns to insurance and not to health. BlueBack has the experience and horsepower to change this focus, on an immediate basis. By working directly with the employee in need, we are able to give them an advocate to lean on; we are also able to give the employer peace of mind. With our knowledge of insurance and the healthcare system, we are able to make sure the medical professionals and insurance companies are on the same page. Best of all, results are immediate.”